Burst pipe emergency, 24/7
Burst pipe? Stop the water, then call us.
A qualified plumber on the way, day or night. You get an honest arrival time on the phone before we set off, and a price before any work begins.
We cover 30 miles around Mansfield
Sutton-in-Ashfield, Kirkby, Worksop, Newark, Chesterfield and everywhere between.
Rather we call you?
Leave your number and we ring you back. Asking is free.
The assessment and the quote are free.
24/7
Every day, including bank holidays
Stocked vans
Common parts carried in our vans and cars
Free quote
Price explained before work starts
12 months
Guarantee on eligible workmanship
While you wait for us
Three things that limit the damage before we arrive
Pick a step. Each takes under two minutes. If any of it feels unsafe, skip it and call.
Turn off the water at the stop tap
Most burst pipes stop making a mess the moment the supply is off.
Look under the kitchen sink first. That is where the stop tap usually is.
Other common spots: under the stairs, in a downstairs toilet, the airing cupboard or the garage.
Turn the handle clockwise until it stops. Do not force it if it is seized.
Open the cold taps to drain what is left in the pipes.
Cannot find it, or it will not turn? Call us. We help you find it over the phone before we set off.
Water off and still worried? We talk you through the rest.
Call now
07541 519895
Experienced plumbers
24/7
every day of the year
What we repair
Why pipes burst, and what we do about it
Frozen pipe that split
What happens
Water expands as it freezes and splits the pipe. The leak often only shows when it thaws.
What we do
Isolate the supply, cut out the split section, fit new pipe and check the run for other weak spots.
Tell us on the phone
Whether the water is on or off, and where the pipe is (loft, outside wall, under floor).
Free assessment and quote
30 miles
Radius covered, arrival time given first
How a call out works
From your call to a dry floor
You know the time and the price before we set off, and nothing starts until you agree.
1
You ring
Tell us what is happening and where. We help you find your stop tap over the phone.
2
We give you an arrival time
Based on where you are, the time of day and traffic. Honest, not a guess to get you off the phone.
3
We assess, then quote
Free assessment. The price is explained before any work begins, and we do not start until you say yes.
4
Fixed, tested, explained
Repaired and pressure tested. You get a job reference for your 12-month workmanship guarantee.
Straight answers on cost
How we price a burst pipe repair
Every burst pipe is different, so we do not quote a number we cannot stand behind. Here is exactly how it works.
What you are told up front
Before we set off, you hear the call-out charge on the phone. It is the same rate day, night, weekends and bank holidays.
Free plumbing assessment
Free quote for the repair
We do not start until you agree
No second call-out charge if our repair fails
What changes the price
How easy the pipe is to reach, under a sink or inside a wall
Pipe type and size
Whether one section or a longer run needs replacing
Whether floors or plasterboard need lifting for access
Send a photo on WhatsApp and we can usually tell you more before we arrive.
Send a PhotoWhere we work
Burst pipe repair across a 30-mile radius
Not sure we reach you? Call and we confirm before we set off. If you are on the edge, we tell you straight.
Home patch
Fastest response. Postcodes NG17 to NG21.
Forest Town
Sutton-in-Ashfield
Kirkby-in-Ashfield
Warsop
Regular ground
We are here often.
Worksop
Newark
Chesterfield
Ollerton
Hucknall
Alfreton
Edge of the 30 miles
Call and we confirm before we set off.
Nottingham
Retford
Southwell
Sheffield edge
Questions
Burst pipe repair, answered
Price explained before work starts
12-month guarantee
On eligible workmanship
What should I do first if a pipe bursts?
Turn off the water at your stop tap, switch off electrics near the water if it is safe, open the cold taps to drain the system, then call 07541 519895.
How quickly can you get to me?
We give you an arrival time on the phone before we set off. It depends on where you are, the time of day and the traffic.
Do you charge for the quote?
No. The plumbing assessment and the quote are free. We explain the price before any work begins and do not start until you agree.
Do you cover my area?
We cover a 30-mile radius. Call and we will confirm.
Is the repair guaranteed?
Eligible repairs carry a 12-month workmanship guarantee. If a repair we carried out fails, call the same number and quote your job reference.
Who fixes a burst pipe outside my property?
The water company is responsible for the main up to your boundary. We repair the pipework you own, including the supply from the boundary to your stop tap.
Does home insurance cover a burst pipe?
Many policies do, but it depends on your policy. Take photos of the damage before you clear up and keep your repair paperwork. Check the terms with your insurer.
Emergency now
Water still running? Ring now.
The line is open 24 hours. Tell us where you are and we give you an arrival time before we set off.